Privacy Protection
Privacy Policy and Protection of Your Personal Data on the Website https://duro-dakovic.com/
This Privacy Policy describes what personal data we collect, how we process it, the purposes for which we use it, and your rights in relation to your personal data.
Đuro Đaković Group Plc., 108. brigade ZNG 42, 35000 Slavonski Brod, Croatia, Personal Identification Number (OIB): 58828286397, processes the personal data of users of its services and visitors to its website in accordance with the applicable personal data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
We respect your privacy and process personal data fairly and lawfully, solely on the basis of valid legal grounds and, where applicable, in accordance with your consent to the processing of your personal data.
By using the Website for the first time, you are deemed to have read, understood and accepted this Privacy Policy in its entirety. If you do not agree with this Privacy Policy, please do not access the Website or use its content. If you have any questions or require clarification regarding this Privacy Policy, please contact us at the following address: SA.DDG.PDP@duro-dakovic.com
We reserve the right to modify the appearance and content of the Website, as well as this Privacy Policy. We therefore encourage you to review it periodically to stay informed of any changes. Your continued use of the Website following any changes shall be deemed acceptance of such changes.
The provisions set out in this document cover the following areas:
- Methods and Purposes of Personal Data Processing
- Recipients of Personal Data
- Personal Data Protection
- Your Rights
- Contact for Personal Data Protection
- Cookies
- Statistics
- Links
- Amendments and Termination
1. Methods and Purposes of Personal Data Processing
If you contact us with an enquiry, we process the information you provide solely for the purpose of responding to your enquiry and providing the requested information. Personal data necessary to handle your enquiry is retained for 24 months from the date of receipt, in accordance with the regulations governing consumer rights.
Principles of Personal Data Processing
When processing personal data, Đuro Đaković Grupa d.d. adheres to the following principles:
- Lawfulness, fairness and transparency in relation to the data subject
- Purpose limitation
- Data minimisation, ensuring that data is adequate, relevant and limited to what is necessary
- Accuracy and keeping data up to date
- Storage limitation
- Integrity and confidentiality
- Confidentiality
- Reliability
2. Recipients of Personal Data
We will disclose your personal data to other recipients only where required by law or in response to a legitimate request from an authorised public authority, such as a court.
Where necessary, personal data may also be disclosed to trusted partners acting as data processors for the purposes of providing customer support, maintaining information systems, conducting market research or meeting similar operational needs. Such processing is subject to appropriate confidentiality and data protection measures.
3. Personal Data Protection
We process the personal data collected using appropriate legal, technical and organisational security measures to prevent any unauthorised processing of personal data.
Access to your personal data is restricted to employees who require such information to provide our services, in accordance with best practices and the requirements laid down by Croatian law and the General Data Protection Regulation (EU) 2016/679 (GDPR).
4. Your Rights
At any time, you may request information about the processing of your personal data and exercise the following rights:
- The right to access your personal data
- The right to rectify or complete your personal data to ensure that it remains accurate
- The right to erasure of your personal data, provided that no legitimate grounds exist for retaining it
- The right to restriction of processing, for example, where you contest the accuracy of your personal data, for the period necessary for us to verify its accuracy
- The right to withdraw your consent to the processing of your personal data, for example, where you have consented to receiving promotional messages
If you believe that any of your rights have been infringed, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at the following address:
Martićeva ulica 14, HR-10000 Zagreb, Croatia.
5. Contact for Personal Data Protection
Requests, complaints or enquiries concerning the processing and protection of personal data may be sent to the following email address: SA.DDG.PDP@duro-dakovic.com
In accordance with the applicable personal data protection legislation, each request or enquiry will be addressed as soon as possible and no later than 30 days after receipt.
When you contact us with such requests, we will make reasonable efforts to verify your identity and prevent unauthorised processing of personal data.
Data Protection Officer
Đuro Đaković Grup Plc.
108. brigade ZNG 42
HR-35000 Slavonski Brod
Croatia
Email: SA.DDG.PDP@duro-dakovic.com
6. Cookies
This Website uses cookies, which are small data files that serve as anonymous identifiers. The Website sends these files to your browser, where they are stored on your computer. Cookies are used to enable certain Website features and improve the user experience.
Session Cookies – These are stored temporarily on your computer and are automatically deleted when you close your web browser.
Persistent Cookies – These remain stored on your computer after you close your web browser, usually for a specified period. They are used to facilitate access for registered users and may store information such as usernames and passwords.
First-Party Cookies – These originate from the Website you are visiting. They are used to ensure the proper functioning of the Website and to collect statistical information about activity on the Website.
Third-Party Cookies – These are placed through advertisements or external services originating from other websites. Advertising networks use them to analyse user behaviour across different websites.
Purpose of Cookies
If you do not agree to the use of cookies, you can delete or block them through the settings of your web browser. More information about managing cookies is available on the website of your browser provider or at www.allaboutcookies.org.
As cookies are intended to improve the user experience and enable the Website and its processes to function fully, please note that blocking or deleting cookies may prevent certain Website features from working correctly or may affect how the Website functions and appears in your browser.
7. Statistics
The Website uses Google Analytics to monitor user activity for statistical purposes. User activity is monitored to ensure the proper functioning of the Website, improve its performance and enhance the user experience.
8. Links
We make every reasonable effort to ensure that links from our Website direct you to websites containing appropriate and relevant content that does not promote harmful or negative activities. However, websites and web addresses can change rapidly, and we cannot always guarantee the content of every website to which we provide a link.
9. Amendments and Termination
In the event of any changes to this Privacy Policy, we will notify you on this page and update the date of the latest revision.
This Privacy Policy was last amended on 13th October 2026.